“As one of the nations largest foodservice equipment providers, East Bay Restaurant Supply consistently provides me with outstanding customer service. Their sales staff is knowledgeable, easy to contact, and makes product recommendations that I can trust.”

President Buttercup Grill & Bar ( 5 Locations in the Bay Area )
David Shahvar

"I wanted to write this letter to you and your firm to tell you of my
experience with your company. All to often the only letter executives read are filled will negative comments and such. Well, I want to commend you and your staff. The service was over the top, the quality products offered (and the range of options) met all of our needs. We ended up suiting our entire kitchen from your store. We were completely satisfied with your service and value, and especially happy with overall and continued service. I will be recommending you to all of my friends, family and clients."

Sending Regards from Ruby Hill
Shane Bohen

"WOW! First let me say that I can't believe that I got not only one but TWO replies within the first 2 hours after I sent them! Now that's customer service!!!! I wasn't expecting to hear from you for 2 days, not 2 hours. I will show both items to my husband when he gets in tonight and should be sending you an order in the morning."

With great thanks,
Thresa

"Thank you for your quick response! We are very much appreciative, for the generous gesture. I will recommend your business whenever I get the chance! Thank you again."

Cheryl Simpson
Logistics Coordinator
Old Stories, New Voices Intercultural Youth Program

"I have used EBRS and highly recommend them as a provider to other west coast franchisees who need items in quick turn around times. Their prices are extremely market competitive and their customer service is substantially better than what I received from some of our current vendors. I highly recommend EBRS for any franchisee that needs any restaurant supply items."
Thank you.

Best regards,
Brett Weshner
Carvel Ice Cream & Cinnabon
Folsom, CA

"We received our order today and I just want to say thanks for providing us with such excellent and prompt service! We were quite surprised to receive our items just one day after placing the order. Larry McCaskie made sure we were ordering the correct product and provided quick answers to my questions. Thanks, again, for such great service and we look forward to doing business with you in the future."
Thank you.

Duncan & Company
Certified Public Accountants

"Thanks for the tip on the delivery inspection. Everything was fine - it still hasn't been installed yet but I'm certain all will go well. The real reason I am writing is to let you know what a pleasure it was dealing with you. I felt like I received such personal service. I truly appreciate that. I also am looking for an icemaking unit - like the U-Line under counter 15 inch. If you have any that Chefs First sells and you recommend, please let me know."
Thank you.

Suzanne Manitakos

"Thanks for the "spare parts"; I am sure that someday I will bless you for the forethought. I have notified our receiving, so they know if a shipment says ChefsFirst, it belongs here. In an era where the only contact two organizations may have is strictly electronic, it's just wonderful to find a human being...and an added joy when that human really cares about delivering really great customer service. I hope your bosses appreciate how well you are representing your organization."
Thank you.

Pat Mumbower
Executive Assistant, Engineering

"Thank you very much, I will be in touch soon. I appreciate the quick responses, very good customer service."

Janie M. Goni
Senior Contract Analyst
Dey, L.P.